Information Technology

Orchid provides the essential support needed to ensure end-user satisfaction.


The Information Technology Industry, and companies with in-house Departments and Products, is under increasing pressure to document the designs of systems and also to provide professional user documentation and Help Systems.

Orchid specialises in these areas and has experience in providing solutions to these requirements, both as printed documentation and as online publications.

Technical Manuals

Technical Documentation is essential for system design, system operation and end user aspects of information technology. Orchid has the ability to analyse the requirements of the various document-users and to ensure that the documentation provided satisfies these requirements.

To ensure trouble free maintenance, formal system documentation should be in place for all bespoke computer systems. These documents typically include system analysis and design concepts, development and revision history, system block diagrams, program descriptions and listings.

Operating Procedures are essential for the day-to-day operation of large procedural-based computer systems.

End-user documentation is a requirement of every system from large corporate databases to the smallest PC-based software utility. Good end user documentation is essential to the visibility of your application.

 

Online Help Systems Online Help Systems are a convenient method of providing documentation to end-users in an easily maintained and distributable form. Various formats are available, including CHM, HTML, Flash and XML.
Programming and Development Support

Orchid can provide a programming resource to support an existing product. Also, we can design and develop a bespoke application to satisfy virtually all requirements.

In addition to programming, Orchid can provide Development Support in areas such as installation routines, packaging design and media replication.

 

Data Capture and Management

Orchid can provide a Data Capture and Data Management Resource. This covers most areas including graphics and document scanning, data capture into databases and spreadsheets, data validation and verification.
Orchid are pleased to advise on the most suitable software to meet client needs. solutions@orchidinfo.co.uk


+44 (0) 1763 244007
solutions@orchidinfo.co.uk
Orchid will be pleased to advise on the most suitable solution to meet your needs.

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